Terms & Conditions

Effective for all users of CarsBacked.org automotive protection platform

1. Platform Introduction & Acceptance

CarsBacked.org provides digital automotive protection services, roadside assistance coordination, and vehicle support solutions. By accessing or using our platform, you agree to comply with these Terms & Conditions. If you do not agree, you should discontinue usage immediately.

2. Eligibility & User Responsibility

Users must be legally eligible to use automotive service platforms in their jurisdiction. You are responsible for ensuring that all personal and vehicle-related information provided is accurate, complete, and up to date. Misrepresentation may result in service denial.

3. Service Scope & Limitations

CarsBacked provides coordination services for roadside assistance, insurance-related support, and automotive guidance. We do not directly repair vehicles but connect users with verified service providers. Availability may vary by location and external service partners.

4. Account Security & Access

Users are responsible for maintaining confidentiality of login credentials. Any activity performed through your account will be considered authorized by you. Unauthorized access due to negligence is not our liability.

5. Roadside Assistance Conditions

Assistance services depend on location, traffic conditions, weather, and service partner availability. Response time is estimated and may vary. Emergency situations are prioritized but cannot be guaranteed within fixed time limits.

6. Payments & Subscription Plans

Some services may require subscription fees. All payments must be completed through secure gateways. Prices may change based on service updates, partner costs, or operational requirements.

7. Cancellations & Refunds

Service cancellations are allowed based on plan type and usage status. Refund eligibility depends on whether service has already been initiated or consumed. Processing times may vary.

8. User Conduct & Restrictions

Users must not misuse the platform for fraudulent claims, fake emergency requests, or abusive behavior towards service partners. Violations may lead to permanent account suspension.

9. Third-Party Service Providers

CarsBacked collaborates with external automotive service providers. We are not responsible for delays, damages, or service quality provided by third parties but ensure verified partnerships wherever possible.

10. Limitation of Liability

We are not liable for indirect losses, mechanical failures, accidents, or delays caused by external conditions beyond our control including weather, traffic, or provider availability.

11. Policy Updates

These Terms may be updated periodically. Continued use of the platform after updates indicates acceptance of revised terms.